What is PiSettlr?
PiSettlr is settlement infrastructure for delinquent loan accounts. It helps lenders structure settlement logic, route approvals, run borrower journeys, and maintain an auditable operating record.
Frequently asked questions
Answers for business sponsors, operators, and enterprise reviewers.
These are the questions we expect from lender teams evaluating how PiSettlr fits into settlement operations, governance models, and procurement processes.
Who is it built for?
Indian lenders, NBFCs, MFIs, fintech credit teams, collections leaders, operations owners, and legal or compliance teams involved in settlement programs.
Does it replace our servicing or collections systems?
Usually no. PiSettlr is typically positioned as the governed workflow layer for settlements while existing servicing, collections, reporting, or payment systems continue to do their own jobs.
Can we define our own approval logic?
Yes. The platform is intended to support lender-defined approval thresholds, maker-checker flows, exception handling, and role-based oversight across programs.
Can legal and compliance teams review borrower-facing workflows?
That is a core use case. PiSettlr is designed so business, legal, and compliance stakeholders can participate in the workflow design and review model rather than being bypassed by front-line execution.
Can the product support one-time or instalment settlements?
The platform is designed to support different settlement structures depending on how the lender wants to configure programs, approvals, and execution logic.
How does implementation usually start?
Most conversations begin with portfolio structure, approval flows, required borrower journeys, downstream systems, and enterprise review expectations. Integration depth depends on the buyer environment.
How is pricing handled?
Commercials are generally scoped around usage, workflow complexity, integration footprint, and enterprise requirements. Larger buyers often involve procurement and review teams early.
What security or compliance materials are available?
We handle detailed questionnaires, architecture discussions, and customer-specific materials during diligence rather than making unsupported claims on the public website.
Who remains responsible for policy and legal interpretation?
The lender remains responsible for policy decisions, regulatory interpretation, and legal approval. PiSettlr provides the workflow and recordkeeping layer that helps teams execute those decisions consistently.
Can PiSettlr work with different communication channels?
Channel strategy depends on the lender's workflow design, available systems, and governance requirements. We discuss this as part of program and implementation scoping.
How do we start a conversation?
Use the contact page and share your institution type, portfolio context, delinquency segments, current settlement motion, and the teams that need to be involved in review.